December 3, 2021

A Complete Guide to Legacy Sales: Nine Benefits and How to Use It Effectively

When it comes to sales, there are a few different techniques you can use to close a deal. One of those is the legacy sale. A legacy sale is a way to sell to a client or customer by using your relationship with them rather than relying solely on price. There are many benefits to using this type of sale, and in this post, we'll go over nine of them. We'll also give you some tips on how to effectively use the legacy sale in your business. So, whether you're new to sales or just want to learn more about the legacy sale, keep reading!

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Sale is a tricky thing. It's about convincing someone to buy something, and there are many different ways to do it. For some companies, Legacy Sales Strategy might be the answer.


What Is It?

Legacy sales are a particular type of sales strategy that many businesses implement to maximize the value of their products or services. You can think about it as an investment in your product rather than just a transaction.

It's about using traditional methods (e-mail marketing, direct mail) with newer technologies (social media). With this strategy, you can benefit from both old and new customer bases!

Legacy sales are different from other sales strategies because they involve selling an older product alongside a newer one, rather than just the latest product. 

There are many benefits associated with them, and it needs to be used strategically to provide maximum results.

It is a strategy that can help increase revenue for your company. Although it might sound like an outdated technique, they are effective and will allow you to connect with customers in a way that other strategies cannot.

Benefits of the strategy:

There are many benefits associated that you should consider before deciding if it is a good fit for your company.

  • It can help increase revenue and profits by offering older products to customers who have been buying from the same business for years, along with newer items.

  • With this strategy, businesses will reach out to old and new customers, leading to more sales and a more extensive customer base.

  • It is an effective way to connect with customers personally, creating loyalty and increasing profits in the long run.

  • Familiarity: Customers will be more likely to buy your products if they are familiar with them. This is where it comes in!

They allow businesses to connect directly with customers who have already bought their product(s) or service(s), increasing familiarity and trust between the two parties.

Customers want to know that someone has had success using a company's services, which helps with proof of this connection. 

It also shows potential new clients how long someone has been working for you and what types of items/services you've offered over time.

Businesses should try promoting themselves on social media sites like Facebook or Pinterest by sharing posts related to older products sold side current ones, but only if they've sold well for them!


  • Steadiness:  A company that has been around for a while and sells products/services with a this strategy is often considered more reliable.

Customers are comforted by the idea of doing business with companies that have been around for a long time and offer products/services that have been successful.

A legacy strategy implies stability, which customers appreciate. They know that your company likely won't be going anywhere soon, and they can continue to rely on you for their needs!

When businesses can sell older and new items, it gives the impression that they are here to stay and not just a one-hit-wonder.


  • Longevity: A company's success can be determined by how long it has been in business.

Many customers are more likely to buy from companies that have been around for a while because they know the business is stable and has nothing to hide.

If you've had success with older items/services in your past, then it can be helpful to let others know about this! Customers want proof of how long your business has been successful before buying anything new from you.

If you're able to sell newer products alongside old ones, it shows potential customers that not only will you stick around but also offer them something current as well! 

This type of longevity gives customers peace of mind when doing business with a company since they don't need to worry about whether or not their needs continue being met.


  • Efficiency:  If you've been in business for a long time, then your company is likely more efficient than others.

When businesses have experience with many products/services over the years, they can often adjust quickly if something isn't selling well or customers are unhappy with their service.

Businesses that stick around for a long time will know what works and doesn't work better than new companies, which could cause them to offer items services that don't meet customers' needs as efficiently! 

Suppose you're using it effectively by offering older products alongside newer ones. In that case, it shows potential customers how familiar you are with different situations since you can make adjustments on the go!

Customers want to feel confident that they are spending their money in the right place, and a legacy strategy can help give them this peace of mind.


  • Adaptability: A company with a legacy strategy can often adapt quickly to changes in the market.

When businesses have been around for a long time, they've learned how to adjust quickly to changes in customer needs, technology, etc.

If your business has successfully sold older items, then it's likely you'll be successful with new ones too! The key is being able to change when necessary which customers will appreciate.

Customers like feeling like they're up-to-date on the latest trends, so if your company can offer them this along with older products or services, they will likely be more drawn to what you have to offer.

Adapting is critical in the ever-changing business world, and a legacy strategy can help your business stay ahead of the curve!


  • Experience: A company with a legacy strategy usually has a lot of experience.

When businesses have been around a while, they've learned how to deal with different types of customers and situations. Companies often try new things to increase their sales, but sometimes these new methods don't always work out. 

With a legacy strategy, businesses already know what works and doesn't work, saving them time and money.

Customers will appreciate that you're offering them tried and accurate methods rather than risking their time/money on what might not work out in the end! 

If they know your business is stable, it can make them more likely to purchase from you once again.

Being able to sell older items alongside newer ones shows customers how experienced your company is, and they trust in you with everything from fashion trends to technology. 

This type of experience helps give people peace of mind when doing business with a company which could contribute to future sales opportunities!

All nine benefits mentioned above come together for an efficient Legacy Strategy! 

Businesses need this strategy if they want long-lasting success because knowing has been around for a while gives customers a sense of assurance. 


How to maximize the benefits of Legacy Marketing?

In order to maximize the benefits, it's essential to understand how to use them while effectively. Here are some tips:

Make sure that your products or services are worth investing in. Customers will only be interested if there is value in what you're selling.

Use traditional methods like direct mail and e-mail marketing alongside newer technologies like social media. This will help you reach out to a larger audience.

Since this strategy is about offering older products in addition to newer items, your website or e-commerce store must be up to date.

It can be an excellent way for businesses of all sizes to increase their profits and reach new customers! 


  1. Instead of prospecting off demographics and digging around on LinkedIn for a name:



  • Use a tool like Rapportive to see all the social media accounts associated with an email address. This will give you a good idea of what platforms your customer is most active on.
  • Try using Facebook advertising to reach out to customers who have interacted with your page in the past. You can target people based on interests, demographics, and even their purchase behavior!
  • If you have an existing relationship with a customer, try reaching out through e-mail or phone calls instead of relying solely on digital methods. This personal touch will show that you value their business.


  1. Consider if Inbound works for you:
  • See what your customers are saying about you on social media. Listen to their complaints and address them accordingly, or use this feedback to make changes in your company.
  • Focus more on SEO techniques like blogging to increase site traffic. This can also help with organic rankings in search engines!
  • 61% of marketers say improving SEO and growing their organic presence is their top inbound marketing priority.
  • Try adding a blog widget onto the bottom of every page so users who visit multiple pages within one session have an easy way to subscribe via email or RSS feed. 
  • That way they don't have to go through the hassle of visiting another website just to stay up-to-date with new content!


  1. They only work if you have legacies to sell:
  • customers should only invest in your product if there is value in it.
  • Businesses will be able to reach out to both old and new customers, which can lead to more sales and a larger customer base.
  • It is an effective way to connect with customers on a personal level, which can create loyalty and increase profits in the long run.
  • Make sure that your products or services are worth investing in. Customers will only be interested if there is value in what you're selling.


  1. Put the Science into your Marketing
  • Use traditional methods like direct mail and e-mail marketing alongside newer technologies like social media. This will you reach out to a larger audience.
  • Keep your Website & Ecommerce Store Updated
  • Since this strategy is about offering older products in addition to newer items, it's important that your website or e-commerce store are up to date.


  1. Take Advantage of Customer Interaction in Social Media



  • Try using Facebook advertising to reach out to customers who have interacted with your page in the past. You can target people based on interests, demographics, and even their purchase behavior!
  • If you have an existing relationship with a customer, try reaching out through e-mail or phone calls instead of relying solely on digital methods. This personal touch will show that you value their business.
  • See what your customers are saying about you on social media. Listen to their complaints and address them accordingly, or use this feedback to make changes in your company.
  • 65% of salespeople who use social selling fill their pipeline, compared to 47% of reps who do not.

Conclusion:

The legacy sales approach, as previously described, is designed to get you in front of prospects researching your product in their specific sales region. 

Legacy salespeople contact the same generic message to all of their prospects using a large number of mass calls and emails. The hope is that a few will bite, and those buyers are the ones you want.

This shotgunning technique may work for products with appeal to a wide audience but can be disastrous when applied to products or services requiring more refined targeting. 

It's important then, before embarking on any legacy sales campaign, to do your research and determine if this type of selling is truly the best strategy for your product or service.

If it is determined that legacy sales are indeed the most effective way forward, remember these essential tips: make sure you have something of value to offer customers, put the science into your marketing mix, keep your website and eCommerce store updated, and take advantage of social media interactions!

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